Cashier Job Description

Job seekers looking for an excellent entry-level job working directly with the public might consider work as a cashier. We have put together a generic job description for a cashier for you to see if this is a career you might want to explore.

According to the US Department of Labor Statistics, over 3 million retail cashier positions exist throughout the nation, and another 250,000 are expected to be added by the year 2020.

Grocery and department stores employ a large staff of cashiers to process customer purchases. Smaller businesses like convenience stores, gas stations, drugstores, restaurants and movie theaters, and every mall merchant, have at least one cashier working at all times.

Cashiers are either the first person a customer sees when entering the business or the last person they deal with when leaving with their purchase. As a representative of the merchant, they are often responsible for making sure that the customer has a satisfying and pleasant experience in the store.

Job Responsibilities:

The main duties of a cashier are simply scanning customer purchases, processing their payment, and bagging their items. However, most cashiers are required to do much more.

A cashier’s responsibilities vary according to the type and size of the business. They may include:

Dealing with the public

• Greeting customers as they enter and checking on them periodically.
• Assisting customers with item selection.
• Checking the stockroom for items not found on the sales floor.
• Telephoning other stores or the warehouse in search of items.
• Answering questions in the store or by telephone.

Processing purchases and returns

• Scanning bar codes into the cash register.
• Processing cash and credit-card payments.
• Processing returns and exchanges.
• Taking coupons.
• Checking IDs for age-restricted items like alcohol and tobacco.
• Wrapping delicate items.
• Bagging purchases.

Store promotion and sales

• Registering customers for customer-loyalty shopper’s cards.
• Selling point-of-purchase items at the counter.
• Signing up customers for store credit cards.

Store cleaning and appearance

• Placing stock on shelves or on the sales floor.
• Cleaning and straightening the cash-register area.
• Straightening stock.
• Placing signage in the store.
• Vacuuming or sweeping, dusting, and garbage disposal.

Cashier Wages and Benefits:

The median pay of a cashier is currently just under $9 per hour. Top paying cashiers at grocery and department stores can earn as much as $16 per hour and sometimes qualify for medical and 401K benefits. Cashiers usually earn an employee discount on goods and services.

Training and education:

Entry-level cashier jobs usually require a high-school diploma or a general equivalency diploma (GED). Some employers require applicants pass a math skills test to make certain that they can handle money accurately.

Most businesses conduct on-the-job training sessions. Smaller businesses might assign a new employee to an experienced trainer during their first shifts. Larger grocery stores and department stores often issue employee handbooks and conduct lengthier paid orientation sessions before the employee can work at a cash register.

Personality traits:

Social people who take pleasure in serving others are ideal candidates for cashier jobs.

Because cashiers work directly with a company’s clientele, they need to have a friendly demeanor and enjoy interacting with people. They also need to be ready and willing to answer questions and to help the customer as necessary.

Cashiers must be even-tempered, patient and understanding, because they may be required to deal with and satisfy unhappy clients.

Work conditions:

The work environment of a cashier varies based on the type of business where they are employed.

Most cashiers must be available nights, weekends, and even holidays. Businesses open 24-hours need cashiers to work the late and early-morning shifts. Some of these cashier positions might be considered more hazardous than others. For example, gas-station and convenience store clerks are sometimes at risk of being robbed while on the job.

With some exceptions, cashiers can expect to be on their feet most of their shift.

Cashiers are often required to wear a uniform that is issued by the company, or to adhere to a dress code.


Cashiers are usually eligible for raises and promotions within a company.

A job as a cashier can also be an excellent stepping stone into other employment. A successful stint as a cashier shows that an employee can be trusted with money and inventory, can work well with the public and can present a positive corporate image.

Other Useful Information:

Writing A Cashier Resume- Learn how to write a cashier resume plus find a sample cashier resume.

Cashier Jobs- You will find numerous companies that hire for cashiers and will show you how to go about applying for those jobs with the different companies.

2 Responses to “Cashier Job Description”

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  1. Lorraine Stoney says:

    I am an experienced cashier and always looking to improve my skills at the age I am and in the career desired field…….

  2. Kii'ona says:

    I want to try & experience my first job as a cashier .Hopefully i can start a job .

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